Published 1 year ago
New water bill is coming April 1
The way Peel charges for water and wastewater services is changing. Modifications to our water bill are the result of a detailed, multi-year financial planning process to ensure rates are fair and customers are billed based on the cost of providing services to them.
Instead of a single consumption charge, single-unit residential customer bills will now have two separate charges: a service delivery charge and a consumption charge. The reason for this change is partly due to the increased costs of delivering water and wastewater services. Most of our expenses are fixed costs, meaning the charge stays the same throughout a specific period.
Fixed costs apply to:
We are committed to modernizing our billing process and making bills easier to read. Learn more about Peel’s new water bill and its updated rate structure.
Instead of a single consumption charge, single-unit residential customer bills will now have two separate charges: a service delivery charge and a consumption charge. The reason for this change is partly due to the increased costs of delivering water and wastewater services. Most of our expenses are fixed costs, meaning the charge stays the same throughout a specific period.
Fixed costs apply to:
- Infrastructure, such as pipes, pumping stations, and Water Resource Recovery facilities.
- Wages for the employees who maintain our water infrastructure.
- Meter reading and billing costs.
- The chemicals we need to provide clean and safe water.
We are committed to modernizing our billing process and making bills easier to read. Learn more about Peel’s new water bill and its updated rate structure.
